Raven Housing Trust
Recently we had a sheltered housing site where the fire alarm kept going off due to cooking fumes. We contacted Andy Beadle of Lightning Fire to arrange a site meeting as the fire brigade had written to us to advise the site would be put on a watch list.
Following the survey it was found the detectors were in excess of 10 years old and were ionisation detectors. Andy suggested the system was replaced with a new addressable system using a Fike Duo Nett system. In the flats the detectors are automatically switched to be heat detectors in the day and smoke detectors at night to increase sensitivity.
Since the new system has been installed we have not had a single false alarm in 2 ½ years. The installation was also carried out whilst the site was occupied with minimal disturbance to the residents.
Lightning Fire have been maintaining and servicing Raven’s alarm, monitoring and access systems in general needs blocks, sheltered schemes since April 2011. Works,services and response times have been consistently prompt, and communication / feedback made quickly. The services we rely on are provided with professionalism, knowledge and reliability. Andy’s hands on management of the Contract, advice and support are invaluable. Accordingly I have no hesitation in recommending Lightning Fire to any potential client.